Easily create digital customer
Save Time & Money While Delivering A Better Customer Experience
Digital Journeys That Engage & Create Value
Easily Design And Build Multi-Channel Journeys
Water service providers face the difficult challenge of delivering a customer experience that enables customers to reach their service providers 24/7 – across multiple platforms. Additionally, the water market is facing a regulatory focus from OFWAT & CRU to ensure that service providers invest in real-time responsive customer communications.
We understand these challenges and support water providers’ digital communication strategies by creating digital journeys that engage and inform customers at every touchpoint.
Our digital communication platform, Which50, enables water providers to leverage customer data and create digital journeys that engage customers across customer service, billing and marketing communications all from one centralised platform.
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Explore Our Platform
Which50 allows water service providers to design, execute and report on all digital customer journeys via a single database, saving significant time and hassle.
Which50 requires minimal training, empowers a broad range of use cases across your organisation, and enables water service providers to implement digital transformation projects quickly and easily.
Which50 wraps around your core systems, seamlessly connecting with existing customer databases and legacy platforms to deliver agile and streamlined digital transformation projects.
Results, Quick & Easy
Get inspired by some of our Customer Success Stories and learn from their results.
We are helping water providers save millions in operational costs while driving customer engagement by delivering a personalised customer experience within twelve weeks. Find out how our clients achieve this by downloading our case study today!