CustomerMinds are ISO 27001 Certified

Customer Experience Management Platform CustomerMinds is proud to announce that we have been awarded ISO 27001 certification, the internationally recognised information security standard.

ISO 27001 is a framework for managing IT security and sets out the specification for an information security management system (ISMS) that helps keep consumer data safe. Compliance with a world-class standard like ISO 27001 indicates a secure, reliable organisation that can be trusted with customer and other stakeholder data.

“We at CustomerMinds are very proud to announce that we have now been officially awarded ISO 27001 certification. With this certification, CustomerMinds can continue to embrace quality through ongoing improvement and our current and future clients can rest easy in the knowledge that their data is being handled by qualified professionals.”

– Jonny Parkes, CEO of CustomerMinds

ISO 27001 was established by the International Organisation for Standardisation (ISO). The certification specifies the requirements for establishing, implementing, maintaining and continually improving an ISMS. In order to achieve this certification, CustomerMinds’ compliance was validated by an independent auditor.

What does ISO 27001 Certification mean for CustomerMinds and its clients?

Customer Confidence

This accreditation provides necessary reassurances to customer by demonstrating our commitment to keeping our clients data safe.

Ready for Growth

An ISO 27001 based ISMS can be easily scaled to match CustomerMinds growth, so nobody needs to worry about inefficiencies or possible gaps in security.

Cyber Attack Risk Reduction

ISO 27001 accreditation will not prevent any cyber criminals from making attacks on our software but it can and will reduce the chances that those attacks will succeed.

Operational Costs Reduced

If security practices are ineffective or inefficient, security incidents can occur resulting in costs being incurred to fix whatever needs to be fixed as a result of the incident. ISO 27001 means these security incidents will become less likely and thus less frequent which will save CustomerMinds any unnecessary costs.

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