{"id":3535,"date":"2023-06-07T08:08:31","date_gmt":"2023-06-07T08:08:31","guid":{"rendered":"https:\/\/customerminds.com\/?page_id=3535"},"modified":"2023-12-05T11:19:10","modified_gmt":"2023-12-05T11:19:10","slug":"credit-unions","status":"publish","type":"page","link":"https:\/\/customerminds.com\/credit-unions\/","title":{"rendered":"Credit Unions"},"content":{"rendered":"<style>@media only screen and (min-width: 1024px) {\n  .hbo-inner {\n    display: flex;\n    justify-content: space-between;\n  }\n}\n.hbo .right img {\n  width: 100%;\n  height: auto;\n}\n.hbo {\n  box-shadow: 0px 3px 6px rgba(0, 0, 0, 0.16);\n  background-color: white;\n}\n.hbo-inner {\n  flex-wrap: nowrap;\n  align-items: center;\n  overflow: hidden;\n}\n@media only screen and (max-width: 1023px) {\n  .hbo-inner .left {\n    padding: 25px;\n  }\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-inner .left {\n    flex: 0 0 50%;\n    max-width: 570px;\n    margin-left: 2vw;\n  }\n}\n@media only screen and (min-width: 1536px) {\n  .hbo-inner .left {\n    margin-left: 10vw;\n  }\n}\n@media only screen and (min-width: 1920px) {\n  .hbo-inner .left {\n    padding: 25px;\n    margin-left: 15vw;\n  }\n}\n@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n  .hbo-inner .left {\n    padding: 25px;\n  }\n}\n.hbo-inner .left img {\n  display: block;\n  margin-bottom: 15px;\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-inner .left img {\n    margin-bottom: 30px;\n  }\n}\n.hbo-inner .left h1 {\n  margin-bottom: 15px;\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-inner .left h1 {\n    margin-bottom: 30px;\n  }\n}\n.hbo-inner .right img {\n  display: block;\n}\n.hbo-button {\n  margin-top: 15px;\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-button {\n    margin-top: 30px;\n  }\n}\n.hbo-buttons {\n  display: flex;\n  gap: 20px;\n}\n.hbo p {\n  font-size: 18px;\n  line-height: 27px;\n  color: #4D4F53;\n  font-weight: 900;\n}\n.hbo .btn.blue {\n  background: #517ac4;\n}\n.hbo .btn.blue:before {\n  background-color: #41629d;\n}\n.hbo .btn.blue:hover {\n  background-color: #41629d;\n}\n@media only screen and (min-width: 1024px) and (max-width: 1536px) and (min-width: 1024px) {\n  .hbo-inner .left {\n    padding: 25px;\n    flex: 0 0 60%;\n    max-width: 650px;\n  }\n}\n<\/style>\n<section class=\"block hbo\" data-block-name=\"hero-block-one\">\n    <div class=\"hbo-inner\">\n        <div class=\"left\">\n            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/04\/Which50.png\" alt=\"\"\/>\n            <h1>Delivering Proven Digital Solutions for Credit Unions<\/h1>\n<p>Today\u2019s credit union member expects service providers to deliver on their terms &#8211; communicating seamlessly through digital touchpoints across multiple channels as part of a tailored customer experience. CustomerMinds has been working with Credit Unions for more than five years to help digitise and optimise the Member Experience. Our secure, cloud based platform can support digital journeys through Member Acquisition, Onboarding, Servicing &amp; Retention. Our specialised understanding of the credit union space has allowed us to create an <a href=\"https:\/\/customerminds.com\/features\/digital-customer-journey\/\">optimised customer experience solution<\/a> for Credit Unions. We have supported this by developing a specific Credit Union Starter Bundle that delivers a unified \u2018out-of-the-box\u2019 <a href=\"https:\/\/customerminds.com\/features\/digital-customer-journey\/\">customer journey framework<\/a> to get you up and running as quickly as possible.<\/p>\n\n            <div class=\"hbo-buttons\">\n                            <div class=\"hbo-button\">\n                    <a class=\"btn\" href=\"https:\/\/customerminds.com\/wp-content\/uploads\/2023\/05\/CU-Starter-Bundle-CM.pdf\" target=\"_blank\">\n                        <span>Download Flyer<\/span>\n                    <\/a>\n                <\/div>\n                                        <div class=\"hbo-button\">\n                    <a class=\"btn blue\" href=\"https:\/\/customerminds.com\/contact-us\/\" target=\"_blank\">\n                        <span>Talk To Us<\/span>\n                    <\/a>\n                <\/div>\n                        <\/div>\n        <\/div>\n        <div class=\"right\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/06\/CU_phones_image_border.png\" alt=\"digital customer communications for credit unions\" height=\"1206\" width=\"1500\"\/>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<seccton class=\"cto blue\" id=\"\" data-block-name=\"content-tabs-one\" style=\"--bg:url(\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/bg-one.png;\">\n    <div class=\"cto-top container\">\n        <h2>Why do Credit Unions choose Which50?<\/h2>\n    <\/div>\n    <div class=\"cto-inner container\">\n        <div class=\"cto-wrapper row-l standard\">\n            <div class=\"cto-content\">\n            <p>Our focus is on delivering operational efficiencies to Credit Unions and helping them create exceptional digital member experiences. From marketing automation to <a href=\"https:\/\/customerminds.com\/solutions\/digital-customer-onboarding\/\">digital onboarding solutions<\/a> and bespoke customer journeys, CustomerMinds has all the tools credit unions need to enhance the experience of your member base, ensuring your well placed to acquire and <a href=\"https:\/\/customerminds.com\/customer-retention-solutions\/\">retain customers<\/a>. You\u2019ll be in safe digital hands with CustomerMinds and our Which50 platform.<\/p>\n\n            <ul class=\"rl cto-tabs\">\n                            <li class=\"cto-tab open\">\n                    <div class=\"cto-tab-title row\" onclick=\"toggleTab(this);\">\n                        <h5 class=\"title\">Reason 1<\/h5>\n                        <div class=\"chevron\"><img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/chevron-blue.svg\" alt=\"chevron\"><\/div>\n                    <\/div>\n                    <div class=\"cto-tab-content\"><p>By focusing on a digital-first approach, we can help you minimise and possibly eliminate member correspondence on paper. This will reduce cost and optimise resources for back-end teams.<\/p><\/div>\n                <\/li>\n                            <li class=\"cto-tab \">\n                    <div class=\"cto-tab-title row\" onclick=\"toggleTab(this);\">\n                        <h5 class=\"title\">Reason 2<\/h5>\n                        <div class=\"chevron\"><img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/chevron-blue.svg\" alt=\"chevron\"><\/div>\n                    <\/div>\n                    <div class=\"cto-tab-content\"><p> Two-way communication with credit union members is enhanced using their preferred communication channels.<\/p><\/div>\n                <\/li>\n                            <li class=\"cto-tab \">\n                    <div class=\"cto-tab-title row\" onclick=\"toggleTab(this);\">\n                        <h5 class=\"title\">Reason 3<\/h5>\n                        <div class=\"chevron\"><img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/chevron-blue.svg\" alt=\"chevron\"><\/div>\n                    <\/div>\n                    <div class=\"cto-tab-content\"><p>Rich data and feedback from members can be used to craft future communications and targeting for credit unions.<\/p><\/div>\n                <\/li>\n                        <\/ul>\n                        <\/div>\n            <div class=\"cto-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/06\/SoulCU_signup_small.png\" alt=\"digital customer communications for credit unions | Which50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/seccton>\n<script>\n\nfunction toggleTab(element) {\n    if(element.parentNode.classList.contains('open')) {\n        element.parentNode.classList.remove('open');\n    } else {\n    document.querySelectorAll('.cto-tab').forEach((el) => {el.classList.remove('open');})\n    element.parentNode.classList.add('open');\n    }\n}\n<\/script>\n\n<style>.ilt h5 {\n  text-align: center;\n  margin-top: 45px;\n}\n.ilt-list {\n  margin-top: 15px;\n  display: flex;\n  justify-content: center;\n}\n@media only screen and (max-width: 1023px) {\n  .ilt-list {\n    flex-wrap: wrap;\n  }\n}\n.ilt-icon {\n  max-width: 250px;\n  height: 150px;\n  margin: 5px !important;\n}\n@media only screen and (max-width: 1023px) {\n  .ilt-icon {\n    flex: 0 0 45%;\n  }\n}\n.ilt-icon img {\n  height: 100%;\n  width: auto;\n  object-fit: contain;\n}\n<\/style>\n<section class=\"ilt cf\" id=\"\" data-block-name=\"icon-list-one\">\n    <div class=\"ilt-inner container\">\n        <div class=\"ilt-top\"><h5><\/h5><\/div>\n        <div class=\"ilt-bot\">\n            <ul class=\"rl ilt-list\">\n                            <li class=\"ilt-icon\">\n                    <a href=\"\" target=\"\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/05\/Savvi-logo.png\" alt=\"digital transformation credit unions\"\/>\n                        <div><h6><\/h6><\/div>\n                    <\/a>\n                <\/li>\n                            <li class=\"ilt-icon\">\n                    <a href=\"\" target=\"\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/05\/Gurranabraher-logo.png\" alt=\"digital transformation credit unions\"\/>\n                        <div><h6><\/h6><\/div>\n                    <\/a>\n                <\/li>\n                            <li class=\"ilt-icon\">\n                    <a href=\"https:\/\/customerminds.com\/case-studies\/st-canices-credit-union-and-the-which50-platform\/\" target=\"_blank\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/st.canices-credit-union.png\" alt=\"digital transformation - Telecoms\"\/>\n                        <div><h6><\/h6><\/div>\n                    <\/a>\n                <\/li>\n                            <li class=\"ilt-icon\">\n                    <a href=\"https:\/\/customerminds.com\/case-studies\/a-welcome-to-life-with-customerminds\/\" target=\"_blank\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/03\/Life-Credit-Union.png\" alt=\"customerminds credit unions\"\/>\n                        <div><h6><\/h6><\/div>\n                    <\/a>\n                <\/li>\n                        <\/ul>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"block cl1 \" data-block-name=\"content-list-one\">\n    <div class=\"cl1-inner container\">\n        <div class=\"cl1-top\">\n            <h2>Benefits for Credit Unions<\/h2>\n            <h6>Our cloud-based platform has a range of features developed with the Credit Union sector in mind.<\/h6>\n        <\/div>\n        <div class=\"cl1-bot\">\n            <ul class=\"rl cl1-list row\">\n                            <li class=\"cl1-item row\">\n                    <div class=\"cl1-item-img\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/save-time-icon.svg\" alt=\"Customer Retention\"\/>\n                    <\/div>\n                    <div class=\"cl1-item-content\">\n                        <h4>Save time and money<\/h4>\n                        <p>By replacing traditional postal letters with digital versions, Which50 allows you save time and money by reducing your \u2018Cost to Serve\u2019 while delivering a better member experience.<\/p>\n\n                    <\/div>\n                <\/li>\n                            <li class=\"cl1-item row\">\n                    <div class=\"cl1-item-img\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/enhance-security-icon.svg\" alt=\"customer communications platform\"\/>\n                    <\/div>\n                    <div class=\"cl1-item-content\">\n                        <h4>Enhance security<\/h4>\n                        <p>You can securely provide paperless options for delivering statements and other documents containing your members\u2019 personal and financial information. Two-factor authentication allows your members access secure files online with a unique SMS code.<\/p>\n\n                    <\/div>\n                <\/li>\n                            <li class=\"cl1-item row\">\n                    <div class=\"cl1-item-img\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/vulnerable-customers-icon.svg\" alt=\"customer communications platform\"\/>\n                    <\/div>\n                    <div class=\"cl1-item-content\">\n                        <h4>Help vulnerable members<\/h4>\n                        <p>Accurately identify and engage with vulnerable members by creating bespoke member journeys. You can offer alternative methods of payment to financially at-risk members and provide them with opportunities for two-way communication.<\/p>\n\n                    <\/div>\n                <\/li>\n                            <li class=\"cl1-item row\">\n                    <div class=\"cl1-item-img\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/Engage-touchpoint-icon.svg\" alt=\"customer communications platform\"\/>\n                    <\/div>\n                    <div class=\"cl1-item-content\">\n                        <h4>Tailor application journeys<\/h4>\n                        <p>End-to-end loan application journeys can be designed leveraging dynamic web pages with two-way communication via relevant digital touchpoints including Email, SMS and WhatsApp messaging. This enables members to apply for a loan whenever and wherever they want by creating these highly customised journeys.<\/p>\n\n                    <\/div>\n                <\/li>\n                            <li class=\"cl1-item row\">\n                    <div class=\"cl1-item-img\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/onboarding-icon.svg\" alt=\"customer communications platform\"\/>\n                    <\/div>\n                    <div class=\"cl1-item-content\">\n                        <h4>Automate onboarding<\/h4>\n                        <p>You can easily <a href=\"https:\/\/customerminds.com\/solutions\/digital-customer-onboarding\/\">automate personalised welcome journeys<\/a> for new members. This allows you engage new members by creating personal communications at scale across digital channels.<\/p>\n\n                    <\/div>\n                <\/li>\n                            <li class=\"cl1-item row\">\n                    <div class=\"cl1-item-img\">\n                        <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/convert-new-leads.svg\" alt=\"customer communications platform\"\/>\n                    <\/div>\n                    <div class=\"cl1-item-content\">\n                        <h4>Convert new leads<\/h4>\n                        <p>By seamlessly capturing and converting new leads across digital channels, you\u2019ll be able to easily convert prospects through data capture forms online that trigger automated follow-up communication.<\/p>\n\n                    <\/div>\n                <\/li>\n                        <\/ul>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"block ctbo blue blue\" data-block-name=\"cta-block-one\">\n    <div class=\"ctbo-inner container\">\n        <div class=\"left row\">\n            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/06\/MicrosoftTeams-image-39.png\" alt=\"digital customer communications for credit unions\"\/>\n            <h2>Interested in an agile, quick and easy way to engage your members today?<\/h2>\n        <\/div>\n        <div class=\"right\">\n            <h3>Discover the 4 comprehensive digital member engagement journeys of our Credit Union Starter Bundle, designed to empower your credit union and enhance your members experience.<\/h3>\n<p>&nbsp;<\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l standard\">\n            <div class=\"tio-content\">\n            <h2>1. Consent Collection<\/h2>\n<p>Which50 gives you the tools and reporting capabilities to support all of your GDPR compliance requirements. The &#8216;built in&#8217; Consent Management features allow your members to easily update and edit their consent and communications preferences online. Our Compliance Portal provides staff with a centralised view of all the member consent details and has been purpose built to support all of the regulatory and reporting requirements of the GDPR.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/06\/Consent_Collection_new.png\" alt=\"Marketing automation tools for credit unions | Which50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l reverse\">\n            <div class=\"tio-content\">\n            <h2>2. Welcome Journey<\/h2>\n<p>An automated Welcome Journey can save your Credit Union time, money and hassle on a daily basis. After signing up a new member, Which50 can automatically schedule and activate your Welcome Journeys. This can include emails that will be delivered on a predetermined schedule of your choice, maybe after 7-days, 14-days, or one-month. Automated follow-ups like this can nudge members to certain services you provide, such as your online account management or e-statements if they have not already signed up.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/06\/Welcome_Journey_new-1.png\" alt=\"Marketing automation platform for credit unions | Which50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l standard\">\n            <div class=\"tio-content\">\n            <h2>3. Newsletter Template<\/h2>\n<p>The newsletter email template will be designed around your Credit Union\u2019s existing branding and will be set up to promote a range of products and offers in each edition. Links for each marketing promotion can be included in the email which can be used to bring members back to your website or to specially designed webforms or surveys that have also been created in Which50.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/06\/Home_Issue_small.png\" alt=\"digital customer communications for credit unions\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l reverse\">\n            <div class=\"tio-content\">\n            <h2>4. Letter Replacement<\/h2>\n<p>Which50 can replace traditional letters with digital communications, making life easier for members and ensuring your operational costs are kept under control.<\/p>\n<p>Credit Unions can replace legacy communication methods such as letters and phone calls with engaging and trackable digital touchpoints as part of carefully orchestrated customer journeys. The environmental benefits of removing large volumes of paper will contribute towards your ESG objectives. Our engaging and effective digital communications solutions are proven to enhance member experience and reduce churn.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/06\/SoulCU_paperless_small.png\" alt=\"digital customer communications for credit unions\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"block cb4 \" data-block-name=\"cta-block-four\">\n    <div class=\"cb4-inner container\">\n        <div class=\"cb4-left\">\n            <h3>Learn how CustomerMinds can help optimise your digital member journeys with our Credit Union Starter Bundle                   <\/h3>\n        <\/div>\n        <div class=\"cb4-right\">\n                            <div class=\"cb4-button\">\n                    <a class=\"btn white\" href=\"https:\/\/customerminds.com\/wp-content\/uploads\/2023\/05\/CU-Starter-Bundle-CM.pdf\" target=\"_blank\">\n                        <span>Download Flyer<\/span>\n                    <\/a>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n<link rel=\"stylesheet\" href=\"https:\/\/unpkg.com\/flickity@2\/dist\/flickity.min.css\">\n<script src=\"https:\/\/unpkg.com\/flickity@2\/dist\/flickity.pkgd.min.js\"><\/script>\n<style>@charset \"UTF-8\";\n.slbo {\n  background-color: rgba(214, 214, 214, 0.2);\n  padding-top: 25px;\n  padding-bottom: 50px;\n}\n.slbo-wrapper {\n  align-items: center;\n}\n@media only screen and (max-width: 1023px) {\n  .slbo-wrapper {\n    flex-wrap: wrap;\n  }\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-cp {\n    flex: 0 0 40%;\n  }\n}\n.slbo-slider {\n  outline: 0;\n  flex: 0 0 100%;\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-slider {\n    flex: 0 0 60%;\n  }\n}\n.slbo-slide {\n  background-color: white;\n  margin-right: 20px;\n  padding: 15px 30px;\n  padding-top: 35px;\n  display: flex;\n  flex-direction: column;\n  width: 85%;\n  min-height: 400px;\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-slide {\n    width: 410px;\n    height: 400px;\n  }\n}\n@media only screen and (max-width: 1023px) {\n  .slbo-slide p {\n    font-size: 14px;\n  }\n}\n.slbo-title {\n  color: #522398;\n  font-size: 20px;\n  font-weight: bold;\n}\n.slbo-content {\n  flex-grow: 1;\n}\n.slbo-name {\n  font-size: 16px;\n  line-height: 20px;\n}\n.slbo-position {\n  font-size: 14px;\n  line-height: 20px;\n}\n.slbo-footer {\n  align-items: center;\n}\n.slbo-logo {\n  margin-right: 20px;\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-logo {\n    margin-right: 60px;\n  }\n}\n.slbo-cp-title {\n  font-size: 17px;\n  line-height: 25px;\n  font-weight: 900;\n}\n.slbo-cp-subtitle {\n  color: #cf0072;\n  font-size: 30px;\n  line-height: 44px;\n  font-weight: bold;\n}\n@media only screen and (max-width: 1023px) {\n  .slbo-cp-inner {\n    padding: 25px;\n  }\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-cp-inner {\n    max-width: 350px;\n    margin-left: auto;\n    margin-right: 20px;\n  }\n}\n.controls {\n  display: flex;\n  position: relative;\n}\n.controls .left, .controls .right {\n  position: absolute;\n}\n.controls .left span:before, .controls .right span:before {\n  font-family: \"icomoon\";\n  content: \"\ue904\";\n  cursor: pointer;\n  display: block;\n  color: #009FDA;\n}\n.controls .right {\n  right: 0;\n}\n.controls .right span:before {\n  right: 0;\n}\n.controls .left {\n  right: 35px;\n  top: -2.35px;\n  transform: rotate(180deg);\n}\n.controls .left span:before {\n  right: 25px;\n}\n<\/style>\n<section class=\"slbo cf\" id=\"\" data-block-name=\"slider-block-one\">\n    <div class=\"slbo-inner\">\n        <div class=\"slbo-wrapper row\">\n            <div class=\"slbo-cp\">\n                <div class=\"slbo-cp-inner\">\n                    <div class=\"slbo-cp-title\">Customers Testimonials <\/div>\n                    <div class=\"slbo-cp-subtitle\">What others say<\/div>\n                    <div class=\"slbo-cp-content\">\n                        <p>With clients around Ireland and the UK, CustomerMinds is a specialist provider to credit unions when it comes to marketing automation and customer communication solutions. We are pleased to share what some of these credit unions have to say about our platform and service:<\/p>\n\n                    <\/div>\n                    <div class=\"controls pos-r\">\n                        <div class=\"left\" onclick=\"if('undefined'===typeof flkty)var flkty=new Flickity('.slbo-slider');flkty.previous();\"><span><\/span><\/div>\n                        <div class=\"right\" onclick=\"if('undefined'===typeof flkty)var flkty=new Flickity('.slbo-slider');flkty.next();\"><span><\/span><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"slbo-slider\" data-flickity='{\"autoPlay\":false, \"cellAlign\": \"left\", \"wrapAround\": true, \"prevNextButtons\": false, \"pageDots\": false, \"initialIndex\": \"1\"}'>\n                            <div class=\"slbo-slide\">\n                    <div class=\"slbo-title\">Life Credit Union<\/div>\n                    <div class=\"slbo-content\"><p>The challenge for Life CU was to deliver an engaging and informative series of welcome emails immediately after a member signs up. The Which50 platform enabled us to let new members know about all of our key services, products and more.<\/p>\n<\/div>\n                    <div class=\"slbo-footer row\">\n                        <div class=\"slbo-logo\">\n                            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/05\/LifeCU_logo_small.png\" alt=\"credit unions communications\"\/>\n                        <\/div>\n                        <div class=\"slbo-signature\">\n                            <div class=\"slbo-name\">Julie Thornton,<\/div>\n                            <div class=\"slbo-position\">Head of Marketing<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"slbo-slide\">\n                    <div class=\"slbo-title\">St Canice&#8217;s Credit Union<\/div>\n                    <div class=\"slbo-content\"><p>The Which50 platform has enabled us to communicate with members in a whole new way. We now have colourful and engaging content which we can send to members on a regular basis. The team at Which50 has been supportive and reactive to all our queries.<\/p>\n<\/div>\n                    <div class=\"slbo-footer row\">\n                        <div class=\"slbo-logo\">\n                            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/st.canices-credit-union.png\" alt=\"digital transformation - Telecoms\"\/>\n                        <\/div>\n                        <div class=\"slbo-signature\">\n                            <div class=\"slbo-name\">Jackie Kealy,<\/div>\n                            <div class=\"slbo-position\">Marketing Officer <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"slbo-slide\">\n                    <div class=\"slbo-title\">Savvi Credit Union<\/div>\n                    <div class=\"slbo-content\"><p>Which50 has helped us to provide a more professional and sophisticated member experience while streamlining our internal operations. Our Which50 contact, Kris is extremely knowledgeable about the Credit Union industry and always so responsive and attentive to our requests.<\/p>\n<\/div>\n                    <div class=\"slbo-footer row\">\n                        <div class=\"slbo-logo\">\n                            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2023\/05\/Savvi-logo.png\" alt=\"digital transformation credit unions\"\/>\n                        <\/div>\n                        <div class=\"slbo-signature\">\n                            <div class=\"slbo-name\">Ciara McGowan,<\/div>\n                            <div class=\"slbo-position\">Head of Marketing &#038; Communications<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"ct2\" data-block-name=\"cta-block-two\">\n\t<div class=\"ct2-inner\">\n\t\t<iframe loading=\"lazy\" class=\"hide-desktop\" src=\"https:\/\/app.which50.com\/lp\/13534?src=credit-unions\" width=\"100%\" height=\"830\" frameborder=\"0\" scrolling=\"no\"> <p>Your browser does not support iframes.<\/p><\/iframe>\n\t\t<iframe loading=\"lazy\" class=\"hide-mobile\" src=\"https:\/\/app.which50.com\/lp\/13534?src=credit-unions\" width=\"100%\" height=\"550\" frameborder=\"0\" scrolling=\"no\"> <p>Your browser does not support iframes.<\/p><\/iframe>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":3517,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Marketing Automation Solutions for Credit Unions | CustomerMinds","_seopress_titles_desc":"Today\u2019s credit union member expects first-class service through digital touchpoints. 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