{"id":353,"date":"2022-06-13T06:24:13","date_gmt":"2022-06-13T06:24:13","guid":{"rendered":"https:\/\/customerminds.com\/?page_id=353"},"modified":"2024-04-02T08:05:16","modified_gmt":"2024-04-02T08:05:16","slug":"about-us","status":"publish","type":"page","link":"https:\/\/customerminds.com\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"<section class=\"block hb3 \" data-block-name=\"hero-block-three\">\n    <div class=\"hb3-inner\">\n        <div class=\"left\">\n                        <h1>Simplifying Communications, Maximising Engagement<\/h1>\n<p>At CustomerMinds our mission is simple \u2013 we want to help companies in the financial, telecoms, and utilities sectors to successfully connect and engage with their customers through digital means. For many years, we have worked with a range of blue-chip, international brands in key industries, delivering advice and expertise on digital transformation strategies. The insight we have gained into customer interactions has allowed us to develop Which50, the first customer communications tool for companies in highly-regulated sectors looking to <a href=\"https:\/\/customerminds.com\/features\/digital-customer-journey\/\">optimise customer journeys<\/a> and build a cohesive, lasting customer experience.<\/p>\n\n            <div class=\"hb3-buttons\">\n                                <a class=\"btn default\" href=\"\/join-our-team\/\" target=\"\">\n                     <span>JOIN OUR TEAM<\/span>\n                <\/a>\n                                             <\/div>\n        <\/div>\n        <div class=\"right\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/08\/Image.png\" alt=\"Unified Customer Engagement Platform | Which50\" height=\"738\" width=\"738\"\/>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"ti3 cf \" id=\"\" data-block-name=\"text-image-three\">\n    <div class=\"ti3-inner container\">\n        <div class=\"ti3-content\">\n        <h2>Which50 is Powered by Innovation<\/h2>\n<p>By significantly investing in R&amp;D, emerging technologies and industry research, our team has developed a truly innovative solution for customer engagement and collaboration. One <a href=\"https:\/\/customerminds.com\/\">centralised communications platform<\/a> now brings multiple communications channels together \u2013 helping your company synchronise communications, drive customer retention, maximise internal efficiencies and decrease costs. Which50 is a flexible customer acquisition and <a href=\"https:\/\/customerminds.com\/solutions\/digital-customer-onboarding\/\">digital onboarding solution<\/a> as well as the perfect platform to automate a myriad of customer journeys including collections &amp; arrears and complaint handling.<\/p>\n<p>Designed to meet the digital communications needs of companies in customer-facing industries like Financial Services, Utilities, and Telecoms, Which50 delivers a new level of digital transformation for these highly regulated service providers. As a truly multi-channel and data-driven platform, it is also very easy-to-use for customer service and marketing teams who are often non-technical by nature.<\/p>\n\n        <\/div>\n        <div class=\"ti3-stats\">\n            <ul class=\"rl ti3-numbers\">\n                        <\/ul>\n        <\/div>\n        <div class=\"ti3-video\">\n            <video poster=\"https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/Animation-Poster.png\" controls>\n                <source src=\"\/wp-content\/themes\/customer-minds\/static\/video-one.mp4\" type=\"video\/mp4\">\n            <\/video>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l standard\">\n            <div class=\"tio-content\">\n            <h2>Which50 is Inspired by Customers<\/h2>\n<p>Optimising communications between service provider and their customer is at the heart of everything we do is. For every step of your customer journey, our solution has been custom-built to handle customer communications in the digital age with <a href=\"https:\/\/customerminds.com\/features\/customer-experience-analytics\/\">customer journey analytics and reporting tools<\/a> to demonstrate your progress in real-time. Every day, Which50 enables complex two-way customer collaboration with thousands of customers across the globe in ways that other solutions simply cannot match.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/customers-header.png\" alt=\"Automated Customer Onboarding Journey | Which50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"ct2\" data-block-name=\"cta-block-two\">\n\t<div class=\"ct2-inner\">\n\t\t<iframe loading=\"lazy\" class=\"hide-desktop\" src=\"https:\/\/app.which50.com\/lp\/13496?src=about-us\" width=\"100%\" height=\"700\" frameborder=\"0\" scrolling=\"no\"> <p>Your browser does not support iframes.<\/p><\/iframe>\n\t\t<iframe loading=\"lazy\" class=\"hide-mobile\" src=\"https:\/\/app.which50.com\/lp\/13496?src=about-us\" width=\"100%\" height=\"450\" frameborder=\"0\" scrolling=\"no\"> <p>Your browser does not support iframes.<\/p><\/iframe>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"About Us | Customer Communication Software | CustomerMinds","_seopress_titles_desc":"CustomerMinds help companies in the financial, telecoms, and utilities sectors to successfully connect and engage with their customers across digital touchpoints.","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/353"}],"collection":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/comments?post=353"}],"version-history":[{"count":7,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/353\/revisions"}],"predecessor-version":[{"id":5460,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/353\/revisions\/5460"}],"wp:attachment":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/media?parent=353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}