{"id":245,"date":"2022-06-22T05:24:49","date_gmt":"2022-06-22T05:24:49","guid":{"rendered":"https:\/\/customerminds.com\/?page_id=245"},"modified":"2023-10-02T09:25:41","modified_gmt":"2023-10-02T09:25:41","slug":"utility-services","status":"publish","type":"page","link":"https:\/\/customerminds.com\/customers\/utility-services\/","title":{"rendered":"Utility Services"},"content":{"rendered":"
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Understanding Utilities Customers<\/strong><\/h1>\n

In the utilities sectors, consumer-driven digitisation and regulatory requirements from the likes of Ofgem, Ofwat and CRU have forced utility providers to think digital. Through our customer communications platform Which50, we can help you offer a digitised service that will best attract, serve, and retain customers. And it will help you reduce operational costs while increasing internal efficiencies.<\/p>\n\n

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How we help utilities customers<\/strong><\/h1>\n

For many years, our team at CustomerMinds have been working with major utilities companies on key digital transformation projects. We have developed a complete understanding of the specific digital needs of utility providers and their customers. With this insight, we have built a digital communications platform, Which50, to help organisations create personalised digital journeys across customer service, billing and marketing communications all from one centralised platform.<\/p>\n\n <\/div>\n

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Key features for customers and service providers <\/h2>\n

Our cloud-based platform has a range of features developed with the Utilities sector in mind.<\/h6>\n <\/div>\n
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