{"id":191,"date":"2022-06-03T04:00:11","date_gmt":"2022-06-03T04:00:11","guid":{"rendered":"https:\/\/customerminds.com\/?page_id=191"},"modified":"2023-12-04T13:31:17","modified_gmt":"2023-12-04T13:31:17","slug":"digital-customer-journey","status":"publish","type":"page","link":"https:\/\/customerminds.com\/features\/digital-customer-journey\/","title":{"rendered":"Digital Customer Journey"},"content":{"rendered":"<style>@media only screen and (min-width: 1024px) {\n  .hbo-inner {\n    display: flex;\n    justify-content: space-between;\n  }\n}\n.hbo .right img {\n  width: 100%;\n  height: auto;\n}\n.hbo {\n  box-shadow: 0px 3px 6px rgba(0, 0, 0, 0.16);\n  background-color: white;\n}\n.hbo-inner {\n  flex-wrap: nowrap;\n  align-items: center;\n  overflow: hidden;\n}\n@media only screen and (max-width: 1023px) {\n  .hbo-inner .left {\n    padding: 25px;\n  }\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-inner .left {\n    flex: 0 0 50%;\n    max-width: 570px;\n    margin-left: 2vw;\n  }\n}\n@media only screen and (min-width: 1536px) {\n  .hbo-inner .left {\n    margin-left: 10vw;\n  }\n}\n@media only screen and (min-width: 1920px) {\n  .hbo-inner .left {\n    padding: 25px;\n    margin-left: 15vw;\n  }\n}\n@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n  .hbo-inner .left {\n    padding: 25px;\n  }\n}\n.hbo-inner .left img {\n  display: block;\n  margin-bottom: 15px;\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-inner .left img {\n    margin-bottom: 30px;\n  }\n}\n.hbo-inner .left h1 {\n  margin-bottom: 15px;\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-inner .left h1 {\n    margin-bottom: 30px;\n  }\n}\n.hbo-inner .right img {\n  display: block;\n}\n.hbo-button {\n  margin-top: 15px;\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-button {\n    margin-top: 30px;\n  }\n}\n.hbo-buttons {\n  display: flex;\n  gap: 20px;\n}\n.hbo p {\n  font-size: 18px;\n  line-height: 27px;\n  color: #4D4F53;\n  font-weight: 900;\n}\n.hbo .btn.blue {\n  background: #517ac4;\n}\n.hbo .btn.blue:before {\n  background-color: #41629d;\n}\n.hbo .btn.blue:hover {\n  background-color: #41629d;\n}\n@media only screen and (min-width: 1024px) and (max-width: 1536px) and (min-width: 1024px) {\n  .hbo-inner .left {\n    padding: 25px;\n    flex: 0 0 60%;\n    max-width: 650px;\n  }\n}\n<\/style>\n<section class=\"block hbo\" data-block-name=\"hero-block-one\">\n    <div class=\"hbo-inner\">\n        <div class=\"left\">\n            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/\" alt=\"\"\/>\n            <h1><strong>Agile Customer Journey Orchestration Solutions<\/strong><\/h1>\n<p>Delivering high-quality customer journeys is essential as consumers connect with their service providers in a variety of ways. And in order to meet customer expectations in highly regulated industry sectors, you need a customisable, agile platform to implement your customer journey orchestration plans. Our solution Which50 allows you design, deliver and automate complete <a href=\"https:\/\/customerminds.com\/digital-communications-solutions\/\">omnichannel customer experiences<\/a>, and helps maximise internal efficiencies as you do so.<\/p>\n\n            <div class=\"hbo-buttons\">\n                            <div class=\"hbo-button\">\n                    <a class=\"btn\" href=\"\/contact\/\" target=\"\">\n                        <span>REQUEST A DEMO<\/span>\n                    <\/a>\n                <\/div>\n                                    <\/div>\n        <\/div>\n        <div class=\"right\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/Digital-Customer-Journeys.png\" alt=\"Customer Journey Analytics Dashboard | Which50\" height=\"704\" width=\"955\"\/>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<seccton class=\"cto orange\" id=\"\" data-block-name=\"content-tabs-one\" style=\"--bg:url(\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/bg-one.png;\">\n    <div class=\"cto-top container\">\n        <h2>Helping you create complete the Digital Customer Journey<\/h2>\n    <\/div>\n    <div class=\"cto-inner container\">\n        <div class=\"cto-wrapper row-l standard\">\n            <div class=\"cto-content\">\n            <p>Today\u2019s consumer demands digital access to all aspects of their accounts across many sectors. Building seamless digital journeys from <a href=\"https:\/\/customerminds.com\/solutions\/customer-acquisition-and-signup\/\">initial customer acquisition<\/a> through to onboarding and retention will increase consumer engagement and make internal management a whole lot easier.<\/p>\n\n            <ul class=\"rl cto-tabs\">\n                            <li class=\"cto-tab open\">\n                    <div class=\"cto-tab-title row\" onclick=\"toggleTab(this);\">\n                        <h5 class=\"title\">Reason 1<\/h5>\n                        <div class=\"chevron\"><img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/chevron-orange.svg\" alt=\"chevron\"><\/div>\n                    <\/div>\n                    <div class=\"cto-tab-content\"><p>Stretched resources and budgetary limits can hamper consumer journey management. Which50 makes it agile, quick and easy to create omni-channel customer journeys. Your team can create emails, SMS, WhatsApp messages, webpages and webforms, and all from the one no-code platform.<\/p><\/div>\n                <\/li>\n                            <li class=\"cto-tab \">\n                    <div class=\"cto-tab-title row\" onclick=\"toggleTab(this);\">\n                        <h5 class=\"title\">Reason 2<\/h5>\n                        <div class=\"chevron\"><img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/chevron-orange.svg\" alt=\"chevron\"><\/div>\n                    <\/div>\n                    <div class=\"cto-tab-content\"><p>Ensure your company exceeds customers\u2019 expectations by delivering a personalised customer experience in tune with their interests and needs. Which50 gives you a complete customer view by integrating operational, marketing, and customer service communications.<\/p><\/div>\n                <\/li>\n                            <li class=\"cto-tab \">\n                    <div class=\"cto-tab-title row\" onclick=\"toggleTab(this);\">\n                        <h5 class=\"title\">Reason 3<\/h5>\n                        <div class=\"chevron\"><img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/chevron-orange.svg\" alt=\"chevron\"><\/div>\n                    <\/div>\n                    <div class=\"cto-tab-content\"><p>An optimised customer journey will help you increase up-selling and cross-selling opportunities. Now you can communicate special offers, product trials, and in a more highly targeted manner, identifying, and segmenting as you need to.<\/p><\/div>\n                <\/li>\n                        <\/ul>\n                        <\/div>\n            <div class=\"cto-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/intuitively-simple.png\" alt=\"Customer journey management platform | Which50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/seccton>\n<script>\n\nfunction toggleTab(element) {\n    if(element.parentNode.classList.contains('open')) {\n        element.parentNode.classList.remove('open');\n    } else {\n    document.querySelectorAll('.cto-tab').forEach((el) => {el.classList.remove('open');})\n    element.parentNode.classList.add('open');\n    }\n}\n<\/script>\n\n\n<section class=\"vb1 cf \" id=\"\" data-block-name=\"text-image-three\">\n    <div class=\"vb1-inner container\">\n        <div class=\"vb1-video\">\n            <video poster=\"https:\/\/customerminds.com\/wp-content\/uploads\/2022\/11\/Video.png\" controls>\n                <source src=\"\/wp-content\/themes\/customer-minds\/static\/video-two.mp4\" type=\"video\/mp4\">\n            <\/video>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"block ctbo orange blue\" data-block-name=\"cta-block-one\">\n    <div class=\"ctbo-inner container\">\n        <div class=\"left row\">\n            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/billing-icon.svg\" alt=\"collections\"\/>\n            <h2>Benefits of Which50 Customer Journey Management<\/h2>\n        <\/div>\n        <div class=\"right\">\n            <h3>Creating a Premium, Personalised Customer Experience<\/h3>\n<p><strong>Our agile, easily-integrated customer experience platform Which50 is designed to strategically develop digital customer journey mapping to help you deliver a personalised customer experience across marketing, operational and customer service communications.<\/strong><\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l standard\">\n            <div class=\"tio-content\">\n            <h2>User-Friendly Design Tools<\/h2>\n<p>Which50\u2019s built-in design tools allow you to quickly create responsive emails, webforms and webpages. There is no coding required and several rich features ensures campaign design and creation has never been easier.\u00a0 From customisable templates and dynamic content to personalisation and A\/B testing and <a href=\"https:\/\/customerminds.com\/features\/edocuments\/\">electronic document management<\/a> you can easily design a multi-channel journey your customer will love.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/Mask-Group-56.png\" alt=\"Customer journey management software user interface\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l reverse\">\n            <div class=\"tio-content\">\n            <h2>Mobile Responsive Design<\/h2>\n<p>With so many of your customers using mobile platforms, having a mobile-responsive design is simply crucial. With Which50, your layout will work for all devices, so you will only have to design your email, webpage or webform once. You can also easily test and preview how your digital journey will appear on a mobile, tablet, or desktop screen.<\/p>\n\n                            <div class=\"tio-button\">\n                    <a class=\"btn\" href=\"\/contact\/\" target=\"\">\n                        <span>REQUEST A DEMO<\/span>\n                    <\/a>\n                <\/div>\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/Mask-Group-55.png\" alt=\"Digital Transformation\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l standard\">\n            <div class=\"tio-content\">\n            <h2>Target Behavioural Segmentation<\/h2>\n<p>Segmentation plays a major role in all digital customer communications. Which50 provides segmentation functionality that is practical, easy-to-use and flexible. Which50 allows you to design expansive digital customer journeys that react and respond to customer decisions at various stages. Our platform can also retarget and segment audiences based on customer behaviour throughout the digital journey.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/digital-customer-journeys-57.png\" alt=\"Customer Journey Orchestration Dashboard\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l reverse\">\n            <div class=\"tio-content\">\n            <h2>Consent and Reporting<\/h2>\n<p>In highly regulated industries, stringent compliance and regulatory standards can make customer communications a challenge. Which50 gives you the tools and reporting capability to support GDPR compliance when it comes to digital communication. Our compliance portal allows your customers to update and edit consent and communication preferences online and makes it easier to service digital subject access requests.<\/p>\n\n                            <div class=\"tio-button\">\n                    <a class=\"btn\" href=\"\/contact\/\" target=\"\">\n                        <span>REQUEST A DEMO<\/span>\n                    <\/a>\n                <\/div>\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/Group-11324.png\" alt=\"Customer Journey Automated Messaging | Which50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l standard\">\n            <div class=\"tio-content\">\n            <h2>Core System Integration<\/h2>\n<p>Integration is something you never have to worry about with Which5o. Our application programming interface (API) technology seamlessly connects with core legacy systems, removing the substantial time and financial costs associated with large-scale data projects. This allows our clients to create and automate personalised customer journeys quickly and easily thanks to our flexible and user-friendly platform.<\/p>\n\n                            <div class=\"tio-button\">\n                    <a class=\"btn\" href=\"\/contact\/\" target=\"\">\n                        <span>REQUEST A DEMO<\/span>\n                    <\/a>\n                <\/div>\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/core-crm-legacy_1.1.02-schedule-and-send-copy-24.png\" alt=\"Customer Journey Management API | WHich50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l reverse\">\n            <div class=\"tio-content\">\n            <h2>Reporting and Analytics<\/h2>\n<p>Having full visibility over all customer communications activities and campaigns allows you make decisions fast and in real time if required. Which50 provides a centralised insights-and-reporting tool for all your digital customer journeys. You can easily measure campaign performance and customer engagement with comparison reports across all of your digital channel activities.<\/p>\n\n                            <div class=\"tio-button\">\n                    <a class=\"btn\" href=\"\/contact\/\" target=\"\">\n                        <span>REQUEST A DEMO<\/span>\n                    <\/a>\n                <\/div>\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/digital-customer-journeys-59.png\" alt=\"Automated Customer Journey Reporting &#038; Analytics | Which50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"block sco orange blue\" data-block-name=\"service-cards-one\" style=\"--bg:url(\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/bg-one.png;\">\n    <div class=\"sco-inner container\">\n        <div class=\"left\">\n            <h2>Design great digital customer journeys \u2013 no matter what your sector<\/h2>\n        <\/div>\n        <div class=\"right\">\n            <p><strong>Which50 is deployed as a customer journey management framework by many blue-chip brands across all sectors, helping them design and deliver outstanding customer journeys and experiences.<\/strong><\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n<section class=\"sco-cards orange\">\n    <div class=\"sco-cards-inner container\">\n                <div class=\"sco-card\">\n            <img decoding=\"async\" class=\"sco-icon\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/04\/2022-04-29-03_56_28-CustomerMinds_Dev-Link.png\" alt=\"customer acquisition\"\/>\n            <h4>Utilities<\/h4>\n            <p>From uploading meter readings to paying bills and so much more, consumers in this sector demand comprehensive multi-channel customer journeys. Which50 automation offers a range of advantages for utilities service providers.<\/p>\n\n                        <div class=\"sco-link\">\n                <a href=\"\/utility-services\/\" target=\"\">Learn More<\/a>\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n            <\/div>\n                    <\/div>\n                <div class=\"sco-card\">\n            <img decoding=\"async\" class=\"sco-icon\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/04\/2022-04-29-03_56_48-CustomerMinds_Dev-Link.png\" alt=\"customer acquisition\"\/>\n            <h4>Finance<\/h4>\n            <p>Which50 can offer banks, and all financial companies an unrivalled <a href=\"https:\/\/customerminds.com\/\">omnichannel customer communications platform<\/a>. Designing expansive digital customer journeys in this sector has never been easier.<\/p>\n\n                        <div class=\"sco-link\">\n                <a href=\"\/financial-services\/\" target=\"\">Learn More<\/a>\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n            <\/div>\n                    <\/div>\n                <div class=\"sco-card\">\n            <img decoding=\"async\" class=\"sco-icon\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/04\/2022-04-29-03_57_08-CustomerMinds_Dev-Link.png\" alt=\"customer acquisition\"\/>\n            <h4>Telecommunications<\/h4>\n            <p>Customer churn in the telecoms sector is at an all-time high. By creating exceptional, automated customer journeys through Which50, you can hold on to your customer base and reduce operational costs too.<\/p>\n\n                        <div class=\"sco-link\">\n                <a href=\"\/telecoms\/\" target=\"\">Learn More<\/a>\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n            <\/div>\n                    <\/div>\n            <\/div>\n<\/section>\n\n\n<link rel=\"stylesheet\" href=\"https:\/\/unpkg.com\/flickity@2\/dist\/flickity.min.css\">\n<script src=\"https:\/\/unpkg.com\/flickity@2\/dist\/flickity.pkgd.min.js\"><\/script>\n<style>@charset \"UTF-8\";\n.slbo {\n  background-color: rgba(214, 214, 214, 0.2);\n  padding-top: 25px;\n  padding-bottom: 50px;\n}\n.slbo-wrapper {\n  align-items: center;\n}\n@media only screen and (max-width: 1023px) {\n  .slbo-wrapper {\n    flex-wrap: wrap;\n  }\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-cp {\n    flex: 0 0 40%;\n  }\n}\n.slbo-slider {\n  outline: 0;\n  flex: 0 0 100%;\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-slider {\n    flex: 0 0 60%;\n  }\n}\n.slbo-slide {\n  background-color: white;\n  margin-right: 20px;\n  padding: 15px 30px;\n  padding-top: 35px;\n  display: flex;\n  flex-direction: column;\n  width: 85%;\n  min-height: 400px;\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-slide {\n    width: 410px;\n    height: 400px;\n  }\n}\n@media only screen and (max-width: 1023px) {\n  .slbo-slide p {\n    font-size: 14px;\n  }\n}\n.slbo-title {\n  color: #522398;\n  font-size: 20px;\n  font-weight: bold;\n}\n.slbo-content {\n  flex-grow: 1;\n}\n.slbo-name {\n  font-size: 16px;\n  line-height: 20px;\n}\n.slbo-position {\n  font-size: 14px;\n  line-height: 20px;\n}\n.slbo-footer {\n  align-items: center;\n}\n.slbo-logo {\n  margin-right: 20px;\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-logo {\n    margin-right: 60px;\n  }\n}\n.slbo-cp-title {\n  font-size: 17px;\n  line-height: 25px;\n  font-weight: 900;\n}\n.slbo-cp-subtitle {\n  color: #cf0072;\n  font-size: 30px;\n  line-height: 44px;\n  font-weight: bold;\n}\n@media only screen and (max-width: 1023px) {\n  .slbo-cp-inner {\n    padding: 25px;\n  }\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-cp-inner {\n    max-width: 350px;\n    margin-left: auto;\n    margin-right: 20px;\n  }\n}\n.controls {\n  display: flex;\n  position: relative;\n}\n.controls .left, .controls .right {\n  position: absolute;\n}\n.controls .left span:before, .controls .right span:before {\n  font-family: \"icomoon\";\n  content: \"\ue904\";\n  cursor: pointer;\n  display: block;\n  color: #009FDA;\n}\n.controls .right {\n  right: 0;\n}\n.controls .right span:before {\n  right: 0;\n}\n.controls .left {\n  right: 35px;\n  top: -2.35px;\n  transform: rotate(180deg);\n}\n.controls .left span:before {\n  right: 25px;\n}\n<\/style>\n<section class=\"slbo cf\" id=\"\" data-block-name=\"slider-block-one\">\n    <div class=\"slbo-inner\">\n        <div class=\"slbo-wrapper row\">\n            <div class=\"slbo-cp\">\n                <div class=\"slbo-cp-inner\">\n                    <div class=\"slbo-cp-title\">Customer Testimonials<\/div>\n                    <div class=\"slbo-cp-subtitle\">What others say<\/div>\n                    <div class=\"slbo-cp-content\">\n                        <p>With customers worldwide, CustomerMinds has customers across finance, telecoms and utility sectors currently putting this easy-to-use content management system to use. We are pleased to share what our customer say about our <a href=\"https:\/\/customerminds.com\/features\/digital-customer-journey\/\">customer journey management software<\/a> from around the world.<\/p>\n\n                    <\/div>\n                    <div class=\"controls pos-r\">\n                        <div class=\"left\" onclick=\"if('undefined'===typeof flkty)var flkty=new Flickity('.slbo-slider');flkty.previous();\"><span><\/span><\/div>\n                        <div class=\"right\" onclick=\"if('undefined'===typeof flkty)var flkty=new Flickity('.slbo-slider');flkty.next();\"><span><\/span><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"slbo-slider\" data-flickity='{\"autoPlay\":false, \"cellAlign\": \"left\", \"wrapAround\": true, \"prevNextButtons\": false, \"pageDots\": false, \"initialIndex\": \"1\"}'>\n                            <div class=\"slbo-slide\">\n                    <div class=\"slbo-title\">Finance<\/div>\n                    <div class=\"slbo-content\"><p>From a business perspective we needed to implement a certain project that our legacy system couldn&#8217;t handle &#8211; research was carried out and we found CustomerMinds. <strong>Five years later<\/strong> and they are a really integral part of the bank &#8211; we can&#8217;t function without them.<\/p>\n<\/div>\n                    <div class=\"slbo-footer row\">\n                        <div class=\"slbo-logo\">\n                            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/boi-e1655305644399.png\" alt=\"financial services\"\/>\n                        <\/div>\n                        <div class=\"slbo-signature\">\n                            <div class=\"slbo-name\">David Walker,<\/div>\n                            <div class=\"slbo-position\">Solutions Consultant at Bank of Ireland UK<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"slbo-slide\">\n                    <div class=\"slbo-title\">Utility<\/div>\n                    <div class=\"slbo-content\"><p>I think the greatest asset of Which50 is the flexibility of the product, and the potential it has to<strong> improve the customer experience<\/strong>, whilst saving time and resources internally.<\/p>\n<\/div>\n                    <div class=\"slbo-footer row\">\n                        <div class=\"slbo-logo\">\n                            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/bge-logo-e1655305589644.png\" alt=\"utilities\"\/>\n                        <\/div>\n                        <div class=\"slbo-signature\">\n                            <div class=\"slbo-name\">Neil Curry,<\/div>\n                            <div class=\"slbo-position\">Marketing Manager at Bord G\u00e1is Energy<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"slbo-slide\">\n                    <div class=\"slbo-title\">Telecommunications<\/div>\n                    <div class=\"slbo-content\"><p>The main challenges that we were facing prior to CustomerMinds was linked to the limitations of our legacy business systems that meant creating <strong>customer communications channels<\/strong> proved difficult and time consuming.<\/p>\n<\/div>\n                    <div class=\"slbo-footer row\">\n                        <div class=\"slbo-logo\">\n                            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/three_uk-resized-e1655305824763.png\" alt=\"telecommunications\"\/>\n                        <\/div>\n                        <div class=\"slbo-signature\">\n                            <div class=\"slbo-name\">Matt Hamilton,<\/div>\n                            <div class=\"slbo-position\">Former Head of Customer Operations at Three UK <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"ct2\" data-block-name=\"cta-block-two\">\n\t<div class=\"ct2-inner\">\n\t\t<iframe loading=\"lazy\" class=\"hide-desktop\" src=\"https:\/\/app.which50.com\/lp\/13411?src=digital-customer-journeys\" width=\"100%\" height=\"700\" frameborder=\"0\" scrolling=\"no\"> <p>Your browser does not support iframes.<\/p><\/iframe>\n\t\t<iframe loading=\"lazy\" class=\"hide-mobile\" src=\"https:\/\/app.which50.com\/lp\/13411?src=digital-customer-journeys\" width=\"100%\" height=\"500\" frameborder=\"0\" scrolling=\"no\"> <p>Your browser does not support iframes.<\/p><\/iframe>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":162,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Customer Journey Management Platform | Which50 | CustomerMinds","_seopress_titles_desc":"Implementing a successful Customer Journey Management framework with Which50 allows you design and and automate your customer journeys for maximum operational 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