{"id":15,"date":"2022-04-29T00:33:04","date_gmt":"2022-04-29T00:33:04","guid":{"rendered":"http:\/\/cm.gato.ie\/?page_id=13"},"modified":"2023-12-01T11:53:20","modified_gmt":"2023-12-01T11:53:20","slug":"resources","status":"publish","type":"page","link":"https:\/\/customerminds.com\/resources\/","title":{"rendered":"RESOURCES"},"content":{"rendered":"<section class=\"block hbb\" data-block-name=\"hero-button-block\" style=\"--bg-img:url(https:\/\/customerminds.com\/wp-content\/themes\/customer-minds\/static\/faded-checkmarks-white.png)\">\n    <div class=\"hbb-inner container\">\n        <div class=\"top\">\n            <label>Resources<\/label>\n            <h1>Intuitively Simple, Exceptionally Effective<\/h1>\n            <p>Expert advice on <a href=\"https:\/\/customerminds.com\/\">customer communications solutions<\/a> with valuable insights, analysis and useful tips on optimising the customer experience, <a href=\"https:\/\/customerminds.com\/features\/digital-customer-journey\/\">automating customer journeys<\/a>, digital transformation and privacy from CustomerMinds. Browse through our latest resources below.<\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n<section class=\"block hbb-buttons\">\n    <div class=\"hbb-inner container\">\n        <ul class=\"rl hbb-list\">\n                    <li class=\"hbb-item\" style=\"--bg-color:#522398;\">\n                <a href=\"#case-studies\" class=\"hbb-item-inner row\">\n                    <div class=\"hbb-icon\" style=\"--icon-url:url(https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/case-study-icon-1.svg);\">\n                                            <\/div>\n                    <div class=\"hbb-title\">\n                        <h5 style=\"color:#522398\">Case Studies<\/h5>\n                    <\/div>\n                <\/a>\n            <\/li>\n                    <li class=\"hbb-item\" style=\"--bg-color:#cf0072;\">\n                <a href=\"#blog\" class=\"hbb-item-inner row\">\n                    <div class=\"hbb-icon\" style=\"--icon-url:url(https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/blog-icon-1.svg);\">\n                                            <\/div>\n                    <div class=\"hbb-title\">\n                        <h5 style=\"color:#cf0072\">Blog<\/h5>\n                    <\/div>\n                <\/a>\n            <\/li>\n                    <li class=\"hbb-item\" style=\"--bg-color:#92d400;\">\n                <a href=\"#video\" class=\"hbb-item-inner row\">\n                    <div class=\"hbb-icon\" style=\"--icon-url:url(https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/video-icon-1.svg);\">\n                                            <\/div>\n                    <div class=\"hbb-title\">\n                        <h5 style=\"color:#92d400\">Videos<\/h5>\n                    <\/div>\n                <\/a>\n            <\/li>\n                <\/ul>\n    <\/div>\n<\/section>\n\n\n<section class=\"csf\" data-block-name=\"case-study-feed\" id=\"case-studie\" style=\"background-color:#ffffff\">\n    <div class=\"csf-container container\">\n        <div class=\"csf-top row\">\n            <div class=\"csf-title row\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/case-study-icon-1.svg\" alt=\"Customer Retention\"\/>\n                <h5 style=\"color:#522398;\">Featured Case Studies<\/h5>\n            <\/div>\n            <div class=\"csf-button hide-mobile\">\n                <a class=\"btn primary\" href=\"\/case-studies\/\" target=\"\"><span>VIEW ALL<\/span><\/a>\n            <\/div>\n        <\/div>\n        <div class=\"\">\n            <div id=\"filter-container\" class=\"all\">\n                <ul class=\"rl related-list case_study\">\n                                                                                                                            <li class=\"related-item\"><article class=\"\" id=\"tease-15\">\n\t<a href=\"https:\/\/customerminds.com\/case-studies\/st-canices-credit-union-and-the-which50-platform\/\" class=\"related-container\">\n\t<div class=\"related-image cp\">\n\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/customerminds.com\/wp-content\/uploads\/2023\/07\/Canice_header.png\" alt=\"Digital Transformation in Credit Unions\" \/>\n\t\t\t\t<label><\/label>\n\t\t\t<\/div>\n\t<div class=\"related-info\">\n\t\t<div class=\"related-content\">\n\t\t\t<h4>Shifting to a more Sustainable Future &#8211; St. Canice&#8217;s Credit Union<\/h4>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"related-read\">\n\t\t<div class=\"read-more d-f ai-c cp\">\n\t\t\t<span>Read Now<\/span>\n\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n<\/article><\/li>\n                                                                                                                                                                                                                                                                                                                    <li class=\"related-item\"><article class=\"\" id=\"tease-15\">\n\t<a href=\"https:\/\/customerminds.com\/case-studies\/engaging-vulnerable-customers-at-portsmouth-water\/\" class=\"related-container\">\n\t<div class=\"related-image cp\">\n\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/customerminds.com\/wp-content\/uploads\/2023\/05\/PW_header.png\" alt=\"portsmouth water\" \/>\n\t\t\t\t<label><\/label>\n\t\t\t<\/div>\n\t<div class=\"related-info\">\n\t\t<div class=\"related-content\">\n\t\t\t<h4>Engaging Vulnerable Customers at Portsmouth Water<\/h4>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"related-read\">\n\t\t<div class=\"read-more d-f ai-c cp\">\n\t\t\t<span>Read Now<\/span>\n\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n<\/article><\/li>\n                                                                                                                                                    <li class=\"related-item\"><article class=\"\" id=\"tease-15\">\n\t<a href=\"https:\/\/customerminds.com\/case-studies\/a-welcome-to-life-with-customerminds\/\" class=\"related-container\">\n\t<div class=\"related-image cp\">\n\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/customerminds.com\/wp-content\/uploads\/2022\/09\/LifeCU_final_3.png\" alt=\"credit unions\" \/>\n\t\t\t\t<label><\/label>\n\t\t\t<\/div>\n\t<div class=\"related-info\">\n\t\t<div class=\"related-content\">\n\t\t\t<h4>A Welcome to Life with CustomerMinds<\/h4>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"related-read\">\n\t\t<div class=\"read-more d-f ai-c cp\">\n\t\t\t<span>Read Now<\/span>\n\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n<\/article><\/li>\n                                                                                                                                                                                                                                            <\/ul>\n            <\/div>\n        <\/div>\n        <div class=\"csf-button hide-desktop\">\n            <a class=\"btn primary\" href=\"\/case-studies\/\" target=\"\"><span>VIEW ALL<\/span><\/a>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"csf\" data-block-name=\"case-study-feed\" id=\"blog\" style=\"background-color:#f3f3f3\">\n    <div class=\"csf-container container\">\n        <div class=\"csf-top row\">\n            <div class=\"csf-title row\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/blog-icon-1.svg\" alt=\"Customer Retention\"\/>\n                <h5 style=\"color:#cf0072;\">Featured Blogs<\/h5>\n            <\/div>\n            <div class=\"csf-button hide-mobile\">\n                <a class=\"btn primary\" href=\"\/blog\/\" target=\"\"><span>VIEW ALL<\/span><\/a>\n            <\/div>\n        <\/div>\n        <div class=\"\">\n            <div id=\"filter-container\" class=\"all\">\n                <ul class=\"rl related-list post\">\n                                                                                                                            <li class=\"related-item\"><article class=\"\" id=\"tease-15\">\n\t<a href=\"https:\/\/customerminds.com\/mutual-interests-digital-strategies-for-deepening-member-relationships\/\" class=\"related-container\">\n\t<div class=\"related-image cp\">\n\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/customerminds.com\/wp-content\/uploads\/2024\/04\/Mutual_Interests_new.png\" alt=\"\" \/>\n\t\t\t\t<label>25 April 2024<\/label>\n\t\t\t<\/div>\n\t<div class=\"related-info\">\n\t\t<div class=\"related-content\">\n\t\t\t<h4>Mutual Interests: Digital Strategies for Deepening Member Relationships<\/h4>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"related-read\">\n\t\t<div class=\"read-more d-f ai-c cp\">\n\t\t\t<span>Read Now<\/span>\n\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n<\/article><\/li>\n                                                                                                                                                    <li class=\"related-item\"><article class=\"\" id=\"tease-15\">\n\t<a href=\"https:\/\/customerminds.com\/a-marriage-of-convenience-in-omnichannel-communications\/\" class=\"related-container\">\n\t<div class=\"related-image cp\">\n\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/customerminds.com\/wp-content\/uploads\/2024\/03\/Omnichannel-thumbnail.png\" alt=\"\" \/>\n\t\t\t\t<label>28 March 2024<\/label>\n\t\t\t<\/div>\n\t<div class=\"related-info\">\n\t\t<div class=\"related-content\">\n\t\t\t<h4>A Marriage of Convenience in Omnichannel Communications<\/h4>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"related-read\">\n\t\t<div class=\"read-more d-f ai-c cp\">\n\t\t\t<span>Read Now<\/span>\n\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n<\/article><\/li>\n                                                                                                                                                    <li class=\"related-item\"><article class=\"\" id=\"tease-15\">\n\t<a href=\"https:\/\/customerminds.com\/mastering-customer-retention-begin-with-the-end-in-mind\/\" class=\"related-container\">\n\t<div class=\"related-image cp\">\n\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/customerminds.com\/wp-content\/uploads\/2024\/02\/Cust_Retention_header.png\" alt=\"\" \/>\n\t\t\t\t<label>16 February 2024<\/label>\n\t\t\t<\/div>\n\t<div class=\"related-info\">\n\t\t<div class=\"related-content\">\n\t\t\t<h4>Mastering Customer Retention: Begin with the end in mind<\/h4>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"related-read\">\n\t\t<div class=\"read-more d-f ai-c cp\">\n\t\t\t<span>Read Now<\/span>\n\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n<\/article><\/li>\n                                                                                                                                                                                                                                                                                                                            <\/ul>\n            <\/div>\n        <\/div>\n        <div class=\"csf-button hide-desktop\">\n            <a class=\"btn primary\" href=\"\/blog\/\" target=\"\"><span>VIEW ALL<\/span><\/a>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"csf\" data-block-name=\"case-study-feed\" id=\"video\" style=\"background-color:#ffffff\">\n    <div class=\"csf-container container\">\n        <div class=\"csf-top row\">\n            <div class=\"csf-title row\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/video-icon-1.svg\" alt=\"Customer Retention\"\/>\n                <h5 style=\"color:#92d400;\">Featured Videos<\/h5>\n            <\/div>\n            <div class=\"csf-button hide-mobile\">\n                <a class=\"btn primary\" href=\"\/videos\/\" target=\"\"><span>VIEW ALL<\/span><\/a>\n            <\/div>\n        <\/div>\n        <div class=\"\">\n            <div id=\"filter-container\" class=\"all\">\n                <ul class=\"rl related-list video\">\n                                                                                                                            <li class=\"related-item\"><article class=\"\" id=\"tease-15\">\n\t<a href=\"https:\/\/customerminds.com\/videos\/which50-product-demo\/\" class=\"related-container\">\n\t<div class=\"related-image cp\">\n\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/customerminds.com\/wp-content\/uploads\/2022\/07\/elon-energy.png\" alt=\"Which50\" \/>\n\t\t\t\t<label><\/label>\n\t\t\t<\/div>\n\t<div class=\"related-info\">\n\t\t<div class=\"related-content\">\n\t\t\t<h4>Which50 Product Demo<\/h4>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/a>\n<\/article><\/li>\n                                                                                                                                                    <li class=\"related-item\"><article class=\"\" id=\"tease-15\">\n\t<a href=\"https:\/\/customerminds.com\/videos\/which50\/\" class=\"related-container\">\n\t<div class=\"related-image cp\">\n\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/Animation-Poster.png\" alt=\"Which50 - Customer Experience (CX) Management Platform\" \/>\n\t\t\t\t<label><\/label>\n\t\t\t<\/div>\n\t<div class=\"related-info\">\n\t\t<div class=\"related-content\">\n\t\t\t<h4>Which50 by CustomerMinds Teaser<\/h4>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/a>\n<\/article><\/li>\n                                                                                                                                                    <li class=\"related-item\"><article class=\"\" id=\"tease-15\">\n\t<a href=\"https:\/\/customerminds.com\/videos\/customerminds\/\" class=\"related-container\">\n\t<div class=\"related-image cp\">\n\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/Animation-Poster.png\" alt=\"Which50 - Customer Experience (CX) Management Platform\" \/>\n\t\t\t\t<label><\/label>\n\t\t\t<\/div>\n\t<div class=\"related-info\">\n\t\t<div class=\"related-content\">\n\t\t\t<h4>Data Driven Business Strategy<\/h4>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/a>\n<\/article><\/li>\n                                                                                                                                                                                                                                                                                                                            <\/ul>\n            <\/div>\n        <\/div>\n        <div class=\"csf-button hide-desktop\">\n            <a class=\"btn primary\" href=\"\/videos\/\" target=\"\"><span>VIEW ALL<\/span><\/a>\n        <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Resources | Digital Transformation Tips, Insights &amp; Analysis","_seopress_titles_desc":"Read on for insights, analysis and useful tips regarding customer experience, digital transformation and privacy from CustomerMinds.","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/15"}],"collection":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":5,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":5099,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/15\/revisions\/5099"}],"wp:attachment":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}