{"id":109,"date":"2022-05-27T15:03:08","date_gmt":"2022-05-27T15:03:08","guid":{"rendered":"https:\/\/customerminds.com\/?page_id=109"},"modified":"2023-12-04T13:37:13","modified_gmt":"2023-12-04T13:37:13","slug":"income-and-expenditure","status":"publish","type":"page","link":"https:\/\/customerminds.com\/solutions\/income-and-expenditure\/","title":{"rendered":"Income &#038; Expenditure"},"content":{"rendered":"<style>@media only screen and (min-width: 1024px) {\n  .hbo-inner {\n    display: flex;\n    justify-content: space-between;\n  }\n}\n.hbo .right img {\n  width: 100%;\n  height: auto;\n}\n.hbo {\n  box-shadow: 0px 3px 6px rgba(0, 0, 0, 0.16);\n  background-color: white;\n}\n.hbo-inner {\n  flex-wrap: nowrap;\n  align-items: center;\n  overflow: hidden;\n}\n@media only screen and (max-width: 1023px) {\n  .hbo-inner .left {\n    padding: 25px;\n  }\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-inner .left {\n    flex: 0 0 50%;\n    max-width: 570px;\n    margin-left: 2vw;\n  }\n}\n@media only screen and (min-width: 1536px) {\n  .hbo-inner .left {\n    margin-left: 10vw;\n  }\n}\n@media only screen and (min-width: 1920px) {\n  .hbo-inner .left {\n    padding: 25px;\n    margin-left: 15vw;\n  }\n}\n@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n  .hbo-inner .left {\n    padding: 25px;\n  }\n}\n.hbo-inner .left img {\n  display: block;\n  margin-bottom: 15px;\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-inner .left img {\n    margin-bottom: 30px;\n  }\n}\n.hbo-inner .left h1 {\n  margin-bottom: 15px;\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-inner .left h1 {\n    margin-bottom: 30px;\n  }\n}\n.hbo-inner .right img {\n  display: block;\n}\n.hbo-button {\n  margin-top: 15px;\n}\n@media only screen and (min-width: 1024px) {\n  .hbo-button {\n    margin-top: 30px;\n  }\n}\n.hbo-buttons {\n  display: flex;\n  gap: 20px;\n}\n.hbo p {\n  font-size: 18px;\n  line-height: 27px;\n  color: #4D4F53;\n  font-weight: 900;\n}\n.hbo .btn.blue {\n  background: #517ac4;\n}\n.hbo .btn.blue:before {\n  background-color: #41629d;\n}\n.hbo .btn.blue:hover {\n  background-color: #41629d;\n}\n@media only screen and (min-width: 1024px) and (max-width: 1536px) and (min-width: 1024px) {\n  .hbo-inner .left {\n    padding: 25px;\n    flex: 0 0 60%;\n    max-width: 650px;\n  }\n}\n<\/style>\n<section class=\"block hbo\" data-block-name=\"hero-block-one\">\n    <div class=\"hbo-inner\">\n        <div class=\"left\">\n            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/Which50.png\" alt=\"\"\/>\n            <h1><strong>Optimise the Income and Expenditure Process for your Customer<\/strong><\/h1>\n<p>When your customers have trouble paying their bills or a loan repayment, it\u2019s your responsibility to run a seamless income and expenditure journey with both sensitivity and practicality. Our platform Which50 can digitise this process for you, enabling your customers to supply all the information needed and to help you better manage the <a href=\"https:\/\/customerminds.com\/features\/digital-customer-journey\/\">customer journey<\/a> in operational terms.<\/p>\n\n            <div class=\"hbo-buttons\">\n                            <div class=\"hbo-button\">\n                    <a class=\"btn\" href=\"https:\/\/customerminds.com\/contact-us\/\" target=\"\">\n                        <span>TALK TO US<\/span>\n                    <\/a>\n                <\/div>\n                                    <\/div>\n        <\/div>\n        <div class=\"right\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/i-and-e-Header.png\" alt=\"streamlined debt collection journeys | Which50\" height=\"704\" width=\"955\"\/>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<seccton class=\"cto pink\" id=\"\" data-block-name=\"content-tabs-one\" style=\"--bg:url(\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/bg-one.png;\">\n    <div class=\"cto-top container\">\n        <h2>A positive Income and Expenditure experience for you and your customer <\/h2>\n    <\/div>\n    <div class=\"cto-inner container\">\n        <div class=\"cto-wrapper row-l standard\">\n            <div class=\"cto-content\">\n            <p>A <a href=\"https:\/\/customerminds.com\/digital-communications-solutions\/\">digitised customer experience<\/a> can make a challenging process much easier for all. This way, you\u2019ll be offering a solution that puts customer needs first and increases efficiencies for you too.<\/p>\n\n            <ul class=\"rl cto-tabs\">\n                            <li class=\"cto-tab open\">\n                    <div class=\"cto-tab-title row\" onclick=\"toggleTab(this);\">\n                        <h5 class=\"title\">Reason 1<\/h5>\n                        <div class=\"chevron\"><img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/chevron-pink.svg\" alt=\"chevron\"><\/div>\n                    <\/div>\n                    <div class=\"cto-tab-content\"><p>Digitising the I&#038;E assessment means you can put the customer in charge of when and where they fill in the form &#8211; and at the same time making the I&#038;E process simple and easy to understand for them.<\/p><\/div>\n                <\/li>\n                            <li class=\"cto-tab \">\n                    <div class=\"cto-tab-title row\" onclick=\"toggleTab(this);\">\n                        <h5 class=\"title\">Reason 2<\/h5>\n                        <div class=\"chevron\"><img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/chevron-pink.svg\" alt=\"chevron\"><\/div>\n                    <\/div>\n                    <div class=\"cto-tab-content\"><p>Implementing an effective I&#038;E assessment can be a time-consuming and expensive process.  A digital\u2013first approach can save on the time and resources required, helping to better streamline internal operations for your business.<\/p><\/div>\n                <\/li>\n                            <li class=\"cto-tab \">\n                    <div class=\"cto-tab-title row\" onclick=\"toggleTab(this);\">\n                        <h5 class=\"title\">Reason 3<\/h5>\n                        <div class=\"chevron\"><img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/content-tabs-one\/chevron-pink.svg\" alt=\"chevron\"><\/div>\n                    <\/div>\n                    <div class=\"cto-tab-content\"><p>Which50 will prioritise compliance and give you confirmation that all compliance and regulatory targets are being met when it comes to completing this I&#038;E assessment. You can run your process much leaner and cleaner with a secure digital\u2013first approach.<\/p><\/div>\n                <\/li>\n                        <\/ul>\n                        <\/div>\n            <div class=\"cto-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/positive-income-expenditure-experience.png\" alt=\"Customer communication solutions for financial services\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/seccton>\n<script>\n\nfunction toggleTab(element) {\n    if(element.parentNode.classList.contains('open')) {\n        element.parentNode.classList.remove('open');\n    } else {\n    document.querySelectorAll('.cto-tab').forEach((el) => {el.classList.remove('open');})\n    element.parentNode.classList.add('open');\n    }\n}\n<\/script>\n\n<section class=\"block ctbo pink \" data-block-name=\"cta-block-one\">\n    <div class=\"ctbo-inner container\">\n        <div class=\"left row\">\n            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/billing-icon.svg\" alt=\"collections\"\/>\n            <h2>Which50 Income &#038; Expenditure Features<\/h2>\n        <\/div>\n        <div class=\"right\">\n            <h3>Understand and manage your customers\u2019 financial situations<\/h3>\n<p><strong>Our cloud-based customer communications platform, Which50 is designed to meet the needs of businesses in highly regulated sectors. Key features combine to deliver a transformed I&amp;E experience for customer and service provider alike.\u202f<\/strong><\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l standard\">\n            <div class=\"tio-content\">\n            <h2>Better Customer Experiences<\/h2>\n<p>Having one single view of this process through Which50 allows you better understand your customers and their true financial situation. Your customers will also get more from a digitised process and will help increase customer education and accountability. When you <a href=\"https:\/\/customerminds.com\/\">improve customer communication<\/a>, loyalty will also be enhanced and <a href=\"https:\/\/customerminds.com\/customer-retention-solutions\/\">customer retention metrics<\/a> improve. Ultimately, realistic and achievable payment strategies are easier to implement through a fully digitised approach.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/best-customer-experiences.png\" alt=\"Financial Services\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l reverse\">\n            <div class=\"tio-content\">\n            <h2>Improved Operational Practices<\/h2>\n<p>The I&amp;E process is well-known as a complex journey that can involve filing in lengthy forms which often require the assistance of contact centre agents. A fully-digitised platform like Which50 can help you improve efficiency by significantly reducing average call-handling times through pre-population and customer self-serve.\u00a0 Research also tells us that digitisation will increase the rate of kept-payment arrangements.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/05\/improved-operational-practices.png\" alt=\"Unified communications solutions for financial services | Which50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"tio cf\" id=\"\" data-block-name=\"text-image-one\">\n    <div class=\"tio-inner container\">\n        <div class=\"tio-wrapper row-l standard\">\n            <div class=\"tio-content\">\n            <h2>Enhanced Security<\/h2>\n<p>Sensitive customer scenarios demand high data-security levels. With multi-factor authentication (MFA) Which50 can help customers complete journeys across multiple devices by sending a passcode to your customer\u2019s phone which allows them to return to the form as many times as they need to in order to complete the process. This means they might start filling in the form on their phone and then come back to it at a later stage on their laptop or PC, giving them a unified customer experience and complete flexibility in a secure environment.<\/p>\n\n                        <\/div>\n            <div class=\"tio-image\">\n                <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/Enhanced-Security.png\" alt=\"Multi factor authentication (MFA) - uniified customer experience | Which50\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"block sco pink blue\" data-block-name=\"service-cards-one\" style=\"--bg:url(\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/bg-one.png;\">\n    <div class=\"sco-inner container\">\n        <div class=\"left\">\n            <h2>Helping deliver Income and Expenditure (I&#038;E) solutions across many industries<\/h2>\n        <\/div>\n        <div class=\"right\">\n            <p><strong>Our flexible and agile solution is built to handle the day-to-day challenges you will face with I&amp;E assessments, no matter what your sector.\u202f<\/strong><\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n<section class=\"sco-cards pink\">\n    <div class=\"sco-cards-inner container\">\n                <div class=\"sco-card\">\n            <img decoding=\"async\" class=\"sco-icon\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/04\/2022-04-29-03_56_28-CustomerMinds_Dev-Link.png\" alt=\"customer acquisition\"\/>\n            <h4>Utilities<\/h4>\n            <p>The energy and utility sectors have never been more competitive. A positive Income and Expenditure (I&amp;E) experience will help reduce customer churn\u202f .<\/p>\n\n                        <div class=\"sco-link\">\n                <a href=\"\/utility-services\/\" target=\"\">Learn More<\/a>\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n            <\/div>\n                    <\/div>\n                <div class=\"sco-card\">\n            <img decoding=\"async\" class=\"sco-icon\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/04\/2022-04-29-03_56_48-CustomerMinds_Dev-Link.png\" alt=\"customer acquisition\"\/>\n            <h4>Finance<\/h4>\n            <p>Cost to Serve is a key metric in many financial services. And by adopting Which50\u2019s Income and Expenditure (I&amp;E) process, you\u2019re reducing your cost to serve, substantially reducing overall operational costs.<\/p>\n\n                        <div class=\"sco-link\">\n                <a href=\"\/financial-services\/\" target=\"\">Learn More<\/a>\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n            <\/div>\n                    <\/div>\n                <div class=\"sco-card\">\n            <img decoding=\"async\" class=\"sco-icon\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/04\/2022-04-29-03_57_08-CustomerMinds_Dev-Link.png\" alt=\"customer acquisition\"\/>\n            <h4>Telecommunications<\/h4>\n            <p>Improve efficiency for your call centre by significantly reducing average call handling times through pre-population and customer self-serve.<\/p>\n\n                        <div class=\"sco-link\">\n                <a href=\"\/telecoms\/\" target=\"\">Learn More<\/a>\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/customer-minds\/blocks\/service-cards-one\/chevron.svg\" alt=\"chevron\">\n            <\/div>\n                    <\/div>\n            <\/div>\n<\/section>\n\n\n<link rel=\"stylesheet\" href=\"https:\/\/unpkg.com\/flickity@2\/dist\/flickity.min.css\">\n<script src=\"https:\/\/unpkg.com\/flickity@2\/dist\/flickity.pkgd.min.js\"><\/script>\n<style>@charset \"UTF-8\";\n.slbo {\n  background-color: rgba(214, 214, 214, 0.2);\n  padding-top: 25px;\n  padding-bottom: 50px;\n}\n.slbo-wrapper {\n  align-items: center;\n}\n@media only screen and (max-width: 1023px) {\n  .slbo-wrapper {\n    flex-wrap: wrap;\n  }\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-cp {\n    flex: 0 0 40%;\n  }\n}\n.slbo-slider {\n  outline: 0;\n  flex: 0 0 100%;\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-slider {\n    flex: 0 0 60%;\n  }\n}\n.slbo-slide {\n  background-color: white;\n  margin-right: 20px;\n  padding: 15px 30px;\n  padding-top: 35px;\n  display: flex;\n  flex-direction: column;\n  width: 85%;\n  min-height: 400px;\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-slide {\n    width: 410px;\n    height: 400px;\n  }\n}\n@media only screen and (max-width: 1023px) {\n  .slbo-slide p {\n    font-size: 14px;\n  }\n}\n.slbo-title {\n  color: #522398;\n  font-size: 20px;\n  font-weight: bold;\n}\n.slbo-content {\n  flex-grow: 1;\n}\n.slbo-name {\n  font-size: 16px;\n  line-height: 20px;\n}\n.slbo-position {\n  font-size: 14px;\n  line-height: 20px;\n}\n.slbo-footer {\n  align-items: center;\n}\n.slbo-logo {\n  margin-right: 20px;\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-logo {\n    margin-right: 60px;\n  }\n}\n.slbo-cp-title {\n  font-size: 17px;\n  line-height: 25px;\n  font-weight: 900;\n}\n.slbo-cp-subtitle {\n  color: #cf0072;\n  font-size: 30px;\n  line-height: 44px;\n  font-weight: bold;\n}\n@media only screen and (max-width: 1023px) {\n  .slbo-cp-inner {\n    padding: 25px;\n  }\n}\n@media only screen and (min-width: 1024px) {\n  .slbo-cp-inner {\n    max-width: 350px;\n    margin-left: auto;\n    margin-right: 20px;\n  }\n}\n.controls {\n  display: flex;\n  position: relative;\n}\n.controls .left, .controls .right {\n  position: absolute;\n}\n.controls .left span:before, .controls .right span:before {\n  font-family: \"icomoon\";\n  content: \"\ue904\";\n  cursor: pointer;\n  display: block;\n  color: #009FDA;\n}\n.controls .right {\n  right: 0;\n}\n.controls .right span:before {\n  right: 0;\n}\n.controls .left {\n  right: 35px;\n  top: -2.35px;\n  transform: rotate(180deg);\n}\n.controls .left span:before {\n  right: 25px;\n}\n<\/style>\n<section class=\"slbo cf\" id=\"\" data-block-name=\"slider-block-one\">\n    <div class=\"slbo-inner\">\n        <div class=\"slbo-wrapper row\">\n            <div class=\"slbo-cp\">\n                <div class=\"slbo-cp-inner\">\n                    <div class=\"slbo-cp-title\">Customer Testimonials<\/div>\n                    <div class=\"slbo-cp-subtitle\">What others say<\/div>\n                    <div class=\"slbo-cp-content\">\n                        <p>With customers worldwide, CustomerMinds has customers across finance, telecoms and utility sectors currently putting this easy-to-use content management system to use. We are pleased to share what our customer say about our <a href=\"https:\/\/customerminds.com\/features\/digital-customer-journey\/\">customer journey management software<\/a> from around the world.<\/p>\n\n                    <\/div>\n                    <div class=\"controls pos-r\">\n                        <div class=\"left\" onclick=\"if('undefined'===typeof flkty)var flkty=new Flickity('.slbo-slider');flkty.previous();\"><span><\/span><\/div>\n                        <div class=\"right\" onclick=\"if('undefined'===typeof flkty)var flkty=new Flickity('.slbo-slider');flkty.next();\"><span><\/span><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"slbo-slider\" data-flickity='{\"autoPlay\":false, \"cellAlign\": \"left\", \"wrapAround\": true, \"prevNextButtons\": false, \"pageDots\": false, \"initialIndex\": \"1\"}'>\n                            <div class=\"slbo-slide\">\n                    <div class=\"slbo-title\">Finance<\/div>\n                    <div class=\"slbo-content\"><p>From a business perspective we needed to implement a certain project that our legacy system couldn&#8217;t handle &#8211; research was carried out and we found CustomerMinds. <strong>Five years later<\/strong> and they are a really integral part of the bank &#8211; we can&#8217;t function without them.<\/p>\n<\/div>\n                    <div class=\"slbo-footer row\">\n                        <div class=\"slbo-logo\">\n                            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/boi-e1655305644399.png\" alt=\"financial services\"\/>\n                        <\/div>\n                        <div class=\"slbo-signature\">\n                            <div class=\"slbo-name\">David Walker,<\/div>\n                            <div class=\"slbo-position\">Solutions Consultant at Bank of Ireland UK<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"slbo-slide\">\n                    <div class=\"slbo-title\">Utility<\/div>\n                    <div class=\"slbo-content\"><p>I think the greatest asset of Which50 is the flexibility of the product, and the potential it has to<strong> improve the customer experience<\/strong>, whilst saving time and resources internally.<\/p>\n<\/div>\n                    <div class=\"slbo-footer row\">\n                        <div class=\"slbo-logo\">\n                            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/bge-logo-e1655305589644.png\" alt=\"utilities\"\/>\n                        <\/div>\n                        <div class=\"slbo-signature\">\n                            <div class=\"slbo-name\">Neil Curry,<\/div>\n                            <div class=\"slbo-position\">Marketing Manager at Bord G\u00e1is Energy<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"slbo-slide\">\n                    <div class=\"slbo-title\">Telecommunications<\/div>\n                    <div class=\"slbo-content\"><p>The main challenges that we were facing prior to CustomerMinds was linked to the limitations of our legacy business systems that meant creating <strong>customer communications channels<\/strong> proved difficult and time consuming.<\/p>\n<\/div>\n                    <div class=\"slbo-footer row\">\n                        <div class=\"slbo-logo\">\n                            <img decoding=\"async\" src=\"https:\/\/aonndpeydo.cloudimg.io\/v7\/https:\/\/customerminds.com\/wp-content\/uploads\/2022\/06\/three_uk-resized-e1655305824763.png\" alt=\"telecommunications\"\/>\n                        <\/div>\n                        <div class=\"slbo-signature\">\n                            <div class=\"slbo-name\">Matt Hamilton,<\/div>\n                            <div class=\"slbo-position\">Former Head of Customer Operations at Three UK <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"ct2\" data-block-name=\"cta-block-two\">\n\t<div class=\"ct2-inner\">\n\t\t<iframe loading=\"lazy\" class=\"hide-desktop\" src=\"https:\/\/app.which50.com\/lp\/13411?src=income-and-expenditure\" width=\"100%\" height=\"700\" frameborder=\"0\" scrolling=\"no\"> <p>Your browser does not support iframes.<\/p><\/iframe>\n\t\t<iframe loading=\"lazy\" class=\"hide-mobile\" src=\"https:\/\/app.which50.com\/lp\/13411?src=income-and-expenditure\" width=\"100%\" height=\"500\" frameborder=\"0\" scrolling=\"no\"> <p>Your browser does not support iframes.<\/p><\/iframe>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":160,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Digital Income &amp; 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Customer can supply all the information needed and help you better manage the journey in operational terms.","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/109"}],"collection":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/comments?post=109"}],"version-history":[{"count":5,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/109\/revisions"}],"predecessor-version":[{"id":5140,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/109\/revisions\/5140"}],"up":[{"embeddable":true,"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/pages\/160"}],"wp:attachment":[{"href":"https:\/\/customerminds.com\/wp-json\/wp\/v2\/media?parent=109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}