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journeys for
 
Promise To Pay Campaigns
Customer Onboarding
Customer Promotions
Billing & Collections

Easily create digital customer

Save Time & Money While Delivering A Better Customer Experience

How We Are Helping
Telecom Providers
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Digital Journeys That Engage & Create Value

Substantially Save Time & Money By Replacing Letters

Deliver a better customer experience while reducing your organisations Cost to Serve by digitising operational letters.

Easily Automate Billing & Collection Processes

Which50 seamlessly integrates with core systems and can trigger digital collection processes using email, SMS & landing pages.

Simply Identify & Engage with Vulnerable Customers

Create customer journeys that offer alternative methods of payment & gives opportunities for two-way communications to financially at-risk customers.

Instantly Alert Customers with Service Updates

Send crucial location-based communication to inform customers of service repairs & interruptions via SMS & email.

Quickly Create End-to-End Onboarding Journeys

Engage new customers by creating personal consumer communications at scale across digital channels.

Trigger Real-Time Lead Generation Journeys

Boost lead generation form conversion rates by automating real-time follow-up communication via email & SMS.

Substantially Save Time & Money By Replacing Letters

Deliver a better customer experience while reducing your organisations Cost to Serve by digitising operational letters.

Easily Automate Billing & Collection Processes

Which50 seamlessly integrates with core systems and can trigger digital collection processes using email, SMS & landing pages.

Simply Identify & Engage with Vulnerable Customers

Create customer journeys that offer alternative methods of payment & gives opportunities for two-way communications to financially at-risk customers.

Instantly Alert Customers with Service Updates

Send crucial location-based communication to inform customers of service repairs & interruptions via SMS & email.

Quickly Create End-to-End Onboarding Journeys

Engage new customers by creating personal consumer communications at scale across digital channels.

Trigger Real-Time Lead Generation Journeys

Boost lead generation form conversion rates by automating real-time follow-up communication via email & SMS.

Easily Design And Build Multi-Channel Journeys

As telecommunication service providers deliver a wide range of products and services, they face the difficult challenge of creating a holistic view of customer interactions. Today, digitally savvy consumers have high expectations and telcos must deliver high-quality customer service to reduce churn and increase customer satisfaction.

We understand these challenges and have been supporting telcos transform their customer experience by delivering digital journeys that engage and inform customers at each touchpoint.

Our digital communication platform, Which50, enables organisations to leverage customer data and create personalised digital journeys across customer service, billing and marketing communications all from one centralised platform.

Get Started. Request A Demo Today!

Telecom Provider Journey Page Which50

Explore Our Platform

Which50 allows energy providers to design, execute and report on all digital customer journeys via a single database, saving significant time and hassle. 

Which50 requires minimal training, empowers a broad range of use cases across your organisation, and enables energy providers to implement digital transformation projects quickly and easily. 

Which50 “wraps around” your core systems, seamlessly connecting with existing customer databases and legacy platforms to deliver agile and streamlined digital transformation projects.

Results, Quick & Easy

Get inspired by some of our Customer Success Stories and learn from their results.

We are helping organisations save millions in operational costs while driving customer engagement by delivering a personalised customer experience within twelve weeks. Find out how our clients achieve this by downloading our case study today!

Get Started. Request A Demo Today!