Image is not available
journeys for
 
AGM Packs
Collecting Marketing Consent
New Member Onboarding
Billing & Collections

Easily create digital Member

Save Time & Money While Delivering A Better Member Experience

How We Are Helping
Credit Unions
Slider
Slider

Digital Journeys That Engage & Create Value

Substantially Save Time & Money By Sending AGM Packs Electronically

Transform AGM packs from outdated letters to personalised and secure digital experiences.

Easily Automate Billing & Collection Processes

Which50 seamlessly integrates with core systems and can trigger digital collection processes using email, SMS & landing pages.

Transparently Collect Marketing Consent Post-GDPR

Drive targeted marketing activities post-GDPR by collecting and storing marketing consent in a compliant manner.

Trigger Real-Time Member Sign-Up Journeys

Boost form conversion rates by automating real-time follow-up communication using email & SMS.

Seamlessly Create End-to-End Onboarding Journeys

Engage new Members by creating personalised communications at scale across digital channels.​

Quickly Boost Loan Book Engagement

Leverage Member data to drive loan book engagement across different loan types - Summer Holiday, Back to School, Home Improvement, etc

Substantially Save Time & Money By Replacing Letters

Deliver a better customer experience while reducing your organisations Cost to Serve by digitising operational letters.

Easily Automate Billing & Collection Processes

Which50 seamlessly integrates with core systems and can trigger digital collection processes using email, SMS & landing pages.

Quickly Boost Loan Book Engagement

Leverage Member data to drive loan book engagement across different loan types - Summer Holiday, Back to School, Home Improvement, etc

Transparently Collect Marketing Consent Post-GDPR​

Drive targeted marketing activities post-GDPR by collecting and storing marketing consent in a compliant manner.

Seamlessly Create End-to-End Onboarding Journeys​

Engage new Members by creating personalised communications at scale across digital channels.​​

Trigger Real-Time Member Sign-Up Journeys

Boost form conversion rates by automating real-time follow-up communication using email & SMS.

Credit Union Success Stories

We are helping Credit Unions reduce operational costs while driving Member engagement by delivering a personalised Member experience within twelve weeks. Find out how our clients achieve this by downloading our case study today!

Core Credit Union

Collecting Marketing Consent Post-GDPR

“I’m very happy with the positive responses to the consent campaign we ran with CustomerMinds, as well as the professionalism and efficiency the team displayed. Using Which50 to capture and manage marketing consent allows us to communicate with Members with confidence. Enabling Members to transparently choose their communication preferences helps build engagement and trust.”

– Michael Byrne (CEO)

Black Raven Credit Union

Sending AGM Packs Electronically

“CustomerMinds innovative approach to sending out our AGM pack electronically was brilliant! The journey allowed Member to receive everything digitally while remaining compliant to Central Bank regulations. Their team worked closely with us throughout the whole process from beginning to end and we are delighted with the results.”

– Susan Lynch (CEO)

Gurranabraher Credit Union

Automating New Member Onboarding Journey

“The introduction of CustomerMinds’ Which50 has made a huge difference to Gurranabraher Credit Union’s internal and external communications. The ability to schedule & automate campaigns with triggers works really well and our Members are appreciating the personalised communications. In a GDPR world it is critical that we have confidence in our database and we know that we are only contacting people that want to hear from us.”

– Liam O’Doherty (Head of Marketing & Business Development

Easily Design And Build Multi-Channel Journeys

The rising expectations of digital-savvy Members, growing competition and regulatory requirements from the Central Bank have forced Credit Unions to explore new and innovative ways to attract new Members, while maintaining engagement across their current Member base.

We understand these challenges and have been helping Credit Unions deliver personalised digital Member journeys for over ten years.

Our digital communication platform, Which50, enables Credit Unions to leverage Member data and create personalised digital journeys across marketing, billing and service communications – all from one centralised platform.

Get Started. Request A Demo Today!

Credit Unions Journey Page Which50 copy

Explore Our Platform

Which50 allows Credit Unions to design, execute and report on all digital Member journeys via a single database, saving significant time and hassle. 

Which50 requires minimal training, empowers a broad range of use cases across your organisation, and enables Credit Unions to implement digital transformation projects quickly and easily. 

Which50 wraps around your core systems, seamlessly connecting with existing Member databases and legacy platforms to deliver agile and streamlined digital transformation project.

Get Started. Request A Demo Today!