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Black Raven Credit Union

Sending AGM Packs Electronically

When BRCU began planning for their Annual AGM in 2018, one of their key priorities was to go paperless with their AGM pack.

By issuing service communications such as AGM invites digitally, BRCU would achieve two major goals – to provide a member experience that meets growing digital expectations in order to future-proof their organisation, and also, to significantly reduce postage and printing costs by replacing letters with emails.

In this case study you will find out how Black Raven Credit Union are transforming AGM packs from outdated letters to personalised and secure digital experiences.