My trusty old bicycle has taught me two lessons in recent weeks. The first lesson is that pandemic era waiting lists to repair either your
Debt is a growing problem for customers and suppliers within the utility industry and it is likely that worse is to come as government pandemic
Ensuring the correct action is carried out for new leads in any business is top of everyone’s list. For the energy sector, this is particularly
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Digital Communication – A Key Driver of Digital Transformation
Customer experience is the most crucial experience an organisation should be pursuing to improve. As customers’ digital expectation continues to advance, businesses have a responsibility to drive digital transformation to meet these expectations.
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Case Study – Collections ‘Promise to Pay’
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Case Study – Reducing the ‘Cost to Serve’
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GDPR & Digital Communication
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CX & Digital Communication
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Results, Quick & Easy
We are helping large organisations save millions in costs while driving customer engagement by delivering a personalised customer experience within weeks. Find out how our clients achieve this by downloading our case study today!
Improved Customer Engagement
Increase in Billing & Collections
Lower 'Cost to Serve'
Bank of Ireland required a system which would allow them to encourage engagement amongst new and existing customers. With CustomerMinds, Bank of Ireland have been able to target specific segments of their customer base with multi-channel marketing campaigns.
CustomerMinds worked with Top Oil to develop a strategy of utilising email, interactive SMS, the web and social media to collect important data from both new and existing customers.
Nu ffield Health required a solution that would enable them to manage their leads more efficiently and to reach an increasingly diverse audience. CustomerMinds reduced Nuffield’s marketing costs by enabling them to focus on only the campaigns that were working.
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