A message regarding Covid-19
Dear Customers, Over the last couple of weeks, we have been working hard, like you, to help overcome an unprecedented challenge: keeping our employees
March 26, 2020
Industry Insights & Tips
3 Tips To Improve Your Email Deliverability in 2020
In 2019, Google utilized its in-house machine learning framework, TensorFlow, to increase their spam filters resulting in Gmail blocking an additional 100 million spam emails. This
January 2, 2020
Credit Union
3 Reasons Why Credit Unions Are Sending AGM Packs Digitally
Credit Unions continue to be one of the most trusted brands in Ireland. According to the RepTrak® 2019 study, Credit Unions topped the financial services
October 9, 2019
Security & Compliance
CustomerMinds is awarded FSQS supplier qualification
CustomerMinds Is Awarded FSQS Supplier Qualification We are delighted to announce that supplier information and risk management company, Hellios, have awarded CustomerMinds with registered status
May 16, 2019
Customer Experience
Debt, Data & Digital – How Customer Journeys Can Improve Debt Collection
Debt is a growing problem for customers and suppliers within the utility industry. As energy prices continue to rise and we experience large fluctuations in
February 11, 2019
Customer Experience
How To Improve Customer Experience With A Customer Centric Approach
When you are working with a central customer database, these features are critical to maximising the benefits of a digital communication platform. The previous article
November 19, 2018
Digital Transformation
3 Digital Trends In The Energy Service Provider Sector For 2019
Ensuring the correct action is carried out for new leads in any business is top of everyone’s list. For the real estate sector, this is
November 15, 2018
Digital Transformation
3 Ways Cloud Computing Benefits Your Business
You might be forgiven for passing off “Cloud Computing” as just another marketing buzzword, and in some ways, it is (it’s essentially another way of
November 15, 2018